Before you return& exchange a Ethnicadda product, please take a moment to understand how our products are made. Our all products are handcrafted (handmade) by traditional art of Bagru , Jaipur and Sanganer belong to in rural Rajasthan, each product made by genuine artisan doing this craft till 30 years ,on this crafresulting in each product being unique and slightly different from each other. Let's not think of an irregular weave or print or a stitch as a defect. Handloom by definition means a glorious uncertainty when it comes to uniformity.
At Ethnicadda, each fabric we supply goes through strict quality check from multiple hands ensuring accurate measurements, defect-free designs or prints, undamaged and unworn condition.
Return& Refund Policy
Please Note: Following products are not return unless defective.
Fabrics Length (because it cut from than)
Products bought on Sale.
- Defective or Damaged Product are qualify for return
- Some particular types of fabrics colour bleeding for a few washes. Instructions for each such fabric are clearly mentioned on respective product page not refundable and exchange.
- Color reproduction on various digital screens vastly varies, hence there shall always be some gap between what you see online versus in real not refundable and exchange.
- Custom products cannot be exchange and returned.
- It would be necessary to provide all financial transaction details, along with bills/invoices provided.
- Ethnicadda will arrange pickup from your delivery location. Pick-up location has to be the same as per shipping address. In case our logistics partner is not able to cover the pick-up location the customer shall return the package by IndiaPost, and share a scanned copy of the receipt via email. Ethnicadda will refund shipping charges as per the IndiaPost receipt.
- You can return/exchange in 10 days after date of delivery
- Cash Refunds are not allowed for COD orders since we cannot get deliver cash through Couriers Company.
- The product should be unwashed, unused, unstitched and in an undamaged condition.
- The item needs to be returned along with the original packaging.